A helping hand

A little lost in the woods?

Let’s get you back to your clearing.

Say hello

Email Peric Miodrag at programmer.misha@gmail.com.

For a bug, include your device model, operating system, app version, clearing, and what happened. A screenshot and the steps to reproduce the problem help too. Please don’t send passwords or other sensitive information.

Email support

Your progress lives on your device

There is no account or developer-operated cloud save. You can pause and resume unfinished battles on the same device. We cannot remotely recover lost progress or transfer it to another device. Avoid uninstalling the app as a troubleshooting step if you want to preserve your progress.

If the game isn’t behaving

Close and reopen Hearthgrove.
Restart your device if the issue continues.
Check for an app update when a public store listing is available.
If it still happens, email us with the steps above.

No sound or vibration?

Open the game’s Settings and check Woodland music, Sound effects, and Haptic feedback. Check device volume and system sound settings. On iPhone, enable System Haptics in Settings → Sounds & Haptics. On Android, enable vibration and touch feedback in your phone’s settings. Use Test vibration in the game; supported hardware is required.

Start a fresh campaign

Open Hearthgrove → Settings → Reset all progress. In the confirmation, choose Reset progress to proceed or Keep my progress to cancel.

Resetting removes your stars, settings, and all unfinished battles. It cannot be undone.

Play offline

The game’s campaign and bundled assets work without an internet connection. Opening this website or sending support email requires a connection.